A Structured
Approach to Developing the Report Message
January 15, 2009
In this engaging webinar, we introduce
a 7-step approach to developing the report message and jumpstarting
the report writing process. Learn and apply these seven steps,
and you will streamline your message development and report writing
processes.
What You Will Learn
- How to apply a 7-step approach for developing high-impact
findings
- Tips for summarizing findings into a coherent report
draft
- Tools for writing clear, convincing, and well-organized
reports
Presentation Skills
March 5, 2009
Your ability to speak with confidence to groups both large
and small is a very powerful tool. In this fast-paced webinar,
you will learn the essentials of public speaking and getting
your message across with poise and confidence.
What You Will Learn
- How to plan and organize your presentation
- Tools for delivering your presentation
- Secrets for effectively fielding questions
- Tips
for using visual aids effectively
Communication and Learning Styles
May 7, 2009
Have you ever thought you were
communicating well yet the other person missed your message?
This webinar will help you understand various communication and
learning styles to enhance your day-to-day interactions.
What You Will Learn
- How to apply various types of communication
and learning theories
- How to identify your preferred communication
and learning styles
- The differences between your preferred
styles and how they interact with others’ styles
A Structured
Approach to Interviewing
January 22, 2009
In this engaging webinar,
we give you step-by-step tips and techniques to enhance your
audit interviewing skills. These skills are especially important
to high-performing auditors because interviewing is the most
frequently used information collection methodology.
What You Will Learn
- Techniques for preparing for the interview
- Tips
for conducting the interview so that you get
the information you need to address your interview objectives
- How
to follow-up upon completion of the interview
Dealing
with Difficult Interviewees
March 12, 2009
Did you ever think you
were well prepared for an audit interview and then were caught
off guard because the interviewee was difficult to interview?
In this motivating webinar, you will develop skills for managing
difficult interviewee types.
What You Will
Learn
How to handle the following difficult interviewee types to
obtain helpful audit evidence:
- Overly talkative
- Nervous
- Hostile
- Arrogant.
Active Listening
May 14, 2009
Listening to understand is perhaps the most
important skill auditors can apply when conducting interviews. In this
webinar, we will introduce a dynamic questioning technique and ways to understand
body language and the messages it sends.
What You Will Learn
- What prevents people from listening and what you can
do about it
- How to effectively ask open-ended questions
- How to paraphrase
- How to interpret body language messages
| Leadership
and Supervision |
Managing the Performance of Others:
Setting Expectations, Providing Feedback, and Coaching
February 5, 2009
In this fast-moving webinar, learn
helpful techniques for improving your supervisory skills as well
as tips for facilitating difficult conversations with your staff.
What You Will Learn
- Strategies for setting expectations so
your staff knows what is expected and buys into those expectations
- How
to give both positive and constructive feedback so your staff
knows at all times to what extent they are meeting your expectations
- A
model for coaching your staff to improve performance
Conducting Effective Meetings
April 7, 2009
Have you ever attended a meeting
that seemed to be a waste of your time? In this helpful webinar,
learn tips and techniques so that the meetings you lead and attend
are productive and results oriented.
What You Will Learn
- To appreciate the importance of creating,
using, and “sticking to” an agenda
- To invite only
the key stakeholders and determine who they are
- Tips for handling
disruptive behaviors
Strategies for follow-up so action items decided do not “fall
through the cracks”
Time Management
June 4, 2009
Time is perhaps our most important
resource. When not managed soundly, we easily become overwhelmed
with competing work priorities. In this very practical webinar,
you will learn strategies for more effectively managing your
time, resulting in improved personal performance as well as overall
organizational improvement. And, who knows, you might
even sleep better at night…
What You Will Learn
- Tips for better managing your time
- Techniques
for managing competing demands
- How to rank tasks in priority
order
Professional
Etiquette
February 17, 2009
Attend this webinar and better
understand what it means to be an auditor in the public service. Learn
how appropriate professional behavior and dress in the workplace
can enhance your credibility in the eyes of the auditee.
What You Will Learn
- The importance of professional image
in the public service
- Important public service standards of
excellence
- How professional image affects auditors’ credibility
Ethics
April 23, 2009
This webinar will help you represent
your audit organization with integrity. We focus on Chapter 2 of
the Yellow Book and its importance in the auditing profession. Understand
the do’s and don’ts associated with auditing and working
in the government environment.
What You Will Learn
- If you can accept gifts from outside
sources
- How to identify conflicting financial interests
- How
to not misuse your position
- How to appropriately deal with contractors
and consultants
Tests and Types of Evidence
June 11, 2009
Without evidence, auditors lack
findings. In easy-to-understand language, we clarify the tests
of evidence so that you can make sure you collect evidence to support
your audit objectives. Understanding the strengths and shortcomings
of the types of evidence and the importance of collecting sufficient,
high-quality evidence will launch your auditing career on the “right
foot”.
What You Will Learn
- How the tests of “appropriate” and “sufficiency” apply
to audit evidence
- How to recognize the three types of evidence
- The
strengths and shortcomings of each of the three types
- The importance
of gathering all types of evidence in order to build hard-hitting
findings
