Supervision Workshops
Supervisors of high-performing teams optimize each member's performance and demonstrate strong leadership skills.  Our Supervision and Leadership Learning Workshops are designed to provide supervisors and potential supervisors with teambuilding, communications, and performance management skills for effective leadership.

Human Resources Laws

• Overview and updates on equal employment opportunity and inclusiveness laws
• The Civil Rights Act of 1991
• The Americans with Disabilities Act
• Family and Medical Leave Act
• Employment discrimination
• Harassment

Including Diversity and Excluding Harassment in the Workplace

• How to perceive and respond to inappropriate behavior
• Important steps to overcome unproductive and damaging situations
• Defining "harassment"
• Discussing the laws governing harassment
• How inappropriate humor can affect the workplace
• Defining "quid pro quo" sexual harassment
• Guarding against harassment.

Setting Expectations, Providing Feedback, and Coaching

• Understanding the performance management cycle
• Setting and communicating performance expectations
• Delivering quality feedback
• Overcoming barriers to delivering feedback
• Positive and constructive feedback
• Improving others’ performance through coaching

Stress and Time Management

• Effects of stress in the workplace
• Stress reduction techniques
• Identifying Timewasters
• Time management techniques
• Distinguishing what’s important and urgent
• Organizational improvement techniques
• Priority setting
• Handling interruptions
• Overcoming mental blocks and anxiety
• Managing stress and time to enhance personal and professional effectiveness

Teambuilding

• Differentiating between teams and groups
• Stages of team development
• Building high-performing teams
• Sustaining high-performing teams
• Assessing team performance
• Role of a team leader
• Developing trust
• Providing feedback—positive and constructive
• Running effective teams meetings—formally and informally
• Problem solving
• Conflict resolution
• Motivating team members
• Expectation setting, feedback, and coaching

Supervision

• Role of the supervisor
• Understanding group dynamics
• Building effective teams
• Stages of team development
• Active listening
• Knowledge sharing
• Problem solving
• Decision making
• Enhancing morale
• Managing team meetings
• Managing conflict

Leadership Workshops
Although some people seem like “born leaders,” most of us require knowledge and skill building to evolve from competent supervisors and managers to high-performing leaders. Our courses will build your confidence and enhance your leadership competencies

Creative Problem Solving

• Embracing change
• The dynamics of creativity
• Impediments to creativity
• Understanding learning styles
• Assessing your learning style
• Unleashing others’ creativity
• Innovative decision making approaches
• Practical techniques for creative problem solving

Leading By Example: A Mentoring Workshop

• Defining "mentoring"
• Identifying the benefits of mentoring
• Mentoring as a leadership skill
• Potential barriers to mentoring
• Creating a positive mentoring environment
• Effective mentoring techniques
• Effective questioning and listening techniques
• Setting expectations and coaching
• Motivation
• Teambuilding
• Conflict management
• Questions mentors ask

Leading Others

• Defining leadership
• Leadership theories
• Leadership and management: what’s the difference?
• Understanding your preferred leadership style
• Developing trust
• Promoting change
• Seeking feedback
• Being a visionary

Managing Change in a Changing World

• The importance of change
• Overcoming the challenges that change brings
• Identifying ways to lead and be led
• Clarifying your preferred leadership style
• Listing the critical components of setting and receiving effective expectations
• Applying a conflict-resolution model.

Carole Buncher and Associates: The Competency Company™  is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors.